2012-07-23T03:01:36Z opencongress.org tag:opencongress.org,2007:/bill/news/78169 tag:opencongress.org,2012-07-23:/commentary/16824624 2012-07-23T03:01:36Z ITWeb Less than a month after the US House of Representatives decided to not bring the US Call Centre Worker and Consumer Protection Act to a vote, a similar Bill was introduced into the US Senate, DestinationCRM.com says. Senator Bob Casey has introduced S.3402<br /><br /><a href="http://www.itweb.co.za/index.php?option=com_content&amp;view=article&amp;id=56976:us-intros-call-centre-worker-protection-bill&amp;catid=89">Go to article</a> tag:opencongress.org,2012-07-20:/commentary/16788489 2012-07-20T16:48:21Z TMCnet Let’s just say this is déjà vu all over again. As those of you who are familiar with our coverage of all things related to customer interactions (now spanning over 30 years) are aware, in the past year we have devoted extensive coverage to ...<br /><br /><a href="http://callcenterinfo.tmcnet.com/analysis/articles/299804-us-senate-bill-introduced-address-call-center-outsourcing.htm">Go to article</a> tag:opencongress.org,2012-07-19:/commentary/16752581 2012-07-19T16:13:45Z Thehill.com Sen. Bob Casey (D-Pa.) introduced a bill Wednesday that would force businesses to report if they’ve moved call centers overseas and make them ineligible for federal funding such as grants or loans. “Companies that outsource their call centers overseas <br /><br /><a href="http://thehill.com/blogs/floor-action/senate/239071-casey-introduces-call-center-outsourcing-bill">Go to article</a>